Tech Support 5:45pm~8pm PST General Customer Service

POWER RIDE OUTLET - SAFE & SECURE SHOPPING

INFORMATION WE COLLECTED

Information we will collect from you include your Full Name, your Credit Card Detail Information, your Billing and Shipping Address, Contact Information (Phone Number and E-mail Address) and your Purchasing Require and Behavior. If we have problems or question with Order, Shipping or Credit Card Information, we will use Contact Information to contact the customer to solve the problems. Personal information and Billing Address are used for Credit Card Merchant Verification purpose. Shipping Carrier request customer Shipping Address and  basic contact information(Phone Number) for arranging deliver instruction only.

ACCESS YOUR INFORMATION

We have different access Level to your personal information with our staffs. Keeping your personal information secure is Power Ride Outlet Company's top priority. We will never sale, rent, or lease your personal information, including your email address, to anyone for any reason. Authorize.net is the powerful gateway to verify our customer's personal information and do not retain, share, store or use personally identifiable information for any secondary purposes. We will only provide customer shipping address and basic contact information to the shipping carrier for arranging deliver instruction and deliver appointment only. 

WEB SITE SECURITY COMMITMENT 

Power Ride Outlet web store use a 256 bit encrypted (SSL encryption) system to receive orders (while you click to order a product, you are being directed to our special encrypted checkout system).  We committed to data security with respect the information collected on our site. All information is protected both online and off-line.

DISTRIBUTION OF INFORMATION

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

COOKIE/TRACKING TECHNOLOGY

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties

NEWSLETTER 

Periodically, Power Ride Outlet may send to customer whom has signup with our newsletter system about our various products and services, or other products and services we feel may be of interest to you. If you do not want to be included on our newsletter mailing list, simply un-check any communications subscription at the time of completing your online order. All communications are sent via email and come with remove link feature should you decide to cancel the subscription.

PRODUCT RATINGS AND CUSTOMER REVIEWS 

Power Ride Outlet Store provides a product-rating feature that allows customers to rate the quality of the product that they purchased. Our review system also allows customers to leave written comments to further share their experiences with the product to other customer. All ratings and review comments are pre-screened by a moderator before posting to the site. The moderator may choose to disregard or eliminate comments that do not meet the guidelines. Guidelines include that all comments are truthful and non-offensive. Guidelines do not permit the posting of personal information or information for the purpose of personal gain. All posted rating information and review comments are viewable to all customers browsing our site. Please understand the rating and review system before leaving any review. 

CUSTOMER CONSENT

By using our Web site, you consent to the collection and use of this information by Power Ride Outlet. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. 

PRIVACY CONTACT INFORMATION

If you have any questions, concerns, or comments about our privacy policy you may contact us.